Food supplement. Not a medicine. Distributed by Skeletaluomoveme Pty Ltd, Sydney, Australia.

Privacy Policy

Last updated:

1. Introduction

Skeletaluomoveme Pty Ltd (ABN 27 165 394 821) operates skeletaluomoveme.world. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

2. Information We Collect

We collect information in several ways:

  • From your orders: Name, phone number, delivery address
  • From contact forms: Name, email, message content
  • Automatically: IP address, browser type, pages visited, cookies
  • Analytics: Google Analytics for site usage patterns

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Respond to your inquiries
  • Improve our website and service
  • Comply with legal obligations
  • Send transactional communications (order confirmations, delivery updates)

4. Legal Basis for Processing (GDPR-style)

Where applicable, we process personal data on the basis of:

  • Contractual necessity: To fulfill your order
  • Legitimate interest: To improve our service and prevent fraud
  • Consent: For marketing communications (where you opt-in)
  • Legal obligation: To comply with tax and consumer laws

5. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Couriers and logistics providers: To deliver your order
  • Payment processors: To process cash-on-delivery payments
  • Service providers: Who assist with site operations (Google Analytics)
  • Legal authorities: When required by law

6. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing in certain circumstances
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Data Retention

We retain your information for as long as necessary to provide our service and fulfil legal obligations. Order data is retained for 7 years for tax and consumer protection purposes.

8. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no online system is completely secure.

9. Third-Party Services

Google Analytics: We use Google Analytics to understand site usage. Google processes data in accordance with its own privacy policy. You can opt-out using the Google Analytics Opt-out Browser Add-on.

10. Cookies and Tracking

We use cookies and Consent Mode v2 to track user preferences and analytics. You can manage cookie settings through our cookie banner. Strictly necessary cookies cannot be disabled.

11. International Data Transfers

If your data is transferred internationally (e.g., to Google's servers), we ensure appropriate safeguards are in place.

12. Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

14. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Skeletaluomoveme Pty Ltd
Unit 5, 12 Barangaroo Avenue, Sydney, NSW 2000, Australia
+61 2 9456 1234
info@skeletaluomoveme.world

15. Complaint Process

If you believe your privacy has been breached, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.